00333nam a2200109Ia 4500008004100000082002000041100002100061245004700082260006200129300000800191650002400199120425s9999 xx 000 0 und d a COM 658 KAN-1 a Kanji Gopal. K. a 100 Methods for Total Quality Management. b Respone a Division of Sage publications NEW dELHI.c1966 a237 a General management